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Find answers, troubleshoot issues, and learn how to get the most out of DigitalOman.ai — your privacy-first AI assistant.
Frequently Asked Questions
Feature Guides
A quick overview of the core features available in DigitalOman.ai.
Select & Import AI
Use the built-in local LLM, upload your own models, or connect cloud providers (Gemini, ChatGPT, Claude, Groq, Mistral, DeepSeek, Qwen) and custom OpenAI-compatible APIs.
Web Search & Browse
Activate the Internet button to search the web — filter by News, Location, Images, or Videos. Click results to visit the source and use the Open Assistant to summarize any page.
Gmail Integration
Connect your Gmail to read, summarize, and reply to emails with AI assistance. Compose new emails with AI enhancement and file attachments. Disconnect any time.
Notes & To-Do
Create notes with AI Enhance to generate polished versions alongside your originals. Export as TXT, PDF, or DOCX. Manage tasks with dates — upcoming tasks inform your AI for context.
Transcribe
Record speech for real-time transcription. Summarize transcripts with AI and optionally save them to Notes for future reference.
Custom Instructions
Set persistent instructions (e.g., "Respond in one sentence") via the Add button. Your instruction is applied to every message sent to any AI model you use.
Troubleshooting
Common issues and how to resolve them.
FixAI model not responding
If using a cloud model, verify your API key is correct and has not expired. Check your internet connection. If using a local model, ensure the model file was fully downloaded and is compatible. Try switching to the default local LLM to confirm the app is working.
FixImage analysis not working
Make sure you have granted camera and storage permissions. If your AI model doesn't support image recognition, the app will automatically use ML toolkit for text extraction — ensure the image contains readable text. For best results with images, use a cloud model with vision support (e.g., GPT-4o, Gemini).
FixGmail connection failed
Ensure you are using an app password, not your regular Gmail password. You can generate an app password at myaccount.google.com/apppasswords. Two-factor authentication must be enabled on your Google account to create an app password.
FixInternet search returns no results
Check your internet connection. If you have a filter selected (News, Location, Images, or Video), try deselecting it to perform a general web search instead. Some queries may return limited results depending on the search category.
TipCustom API not connecting
When adding a custom OpenAI-compatible API, double-check the endpoint URL includes the full path (e.g., http://localhost:11434/v1 for Ollama). If using a local server, make sure it's running. For bearer token authentication, verify the API key is correct. Use the quick presets (Ollama, LM Studio, OpenRouter) for auto-filled configurations.
TipTranscription quality is low
Speak clearly and minimize background noise. The transcription engine works best in quiet environments. If possible, hold your device closer to the speaker. After transcription, use the AI Summarize feature to clean up and structure the output.
Still Need Help?
If you couldn't find what you were looking for, reach out to us directly. We typically respond within 24 hours.
Email Support
Send us a detailed description of your issue and we'll get back to you.
support@digitaloman.aiFeature Requests
Have an idea for a new CoWork feature or improvement? We'd love to hear it.
Send SuggestionReport a Bug
Found something broken? Let us know with steps to reproduce and we'll fix it fast.
Report BugWhen contacting support, please include: Your device model, operating system version, the AI model you were using (local or cloud), and a description of the issue or steps to reproduce it. This helps us resolve your issue faster.
About DigitalOman.ai
DigitalOman.ai is built with one goal: to provide a safe, private environment where you can chat and seek answers without exposing your personal data. You have the freedom to connect your own local or cloud AI models, and use the platform for personal productivity — with more CoWork features on the way.
Privacy Policy: appprivacy.digitaloman.ai
Version: Check your app's Settings for the current version number.